User Experience
2016

What Web Analytics Can’t Tell You About User Experience
Is analytics data collected for a website, an application, or a game sufficient to understand what problems users encounter while interacting with it and what prevents their full engagement?
Insights into software development from a quality assurance (QA) pro
Because quality assurance (QA) is all about creating a seamless application experience across any number of devices, it’s most successful when no one notices it. The craft and expertise behind the work of QA professionals, as a result, can sometimes feel hidden. Charlotte Fouque, Caktus’ QA Analyst, sheds light onto what exactly quality assurance is and the intricacies of doing it well.

What’s “User Experience” and Why It Matters
Caktus recently welcomed UX designer Basia Coulter to our team. We sat down with her to discuss her perspective on user experience design. Basia, like many in tech, came to her role through a nonlinear path. She first earned a PhD in neurobiology while in Poland, and then came to the United States for a postdoctoral fellowship. The experience led to soul searching, including seven years in a Tibetan monastery in upstate New York where, along with her spiritual interests, she pursued a passion for design, particularly web design. She subsequently devoted herself to learning more about digital communication. Basia has been in the North Carolina area for 2.5 years and currently is part of the leadership team of the local chapter of Girl Develop It and a member of local organizations such as TriangleUXPA, Code for Durham, and AIGA Raleigh.

What We’re Clicking - May Link Roundup
Below you can find this month’s roundup of articles and posts shared by Cakti that drew the most attention on Twitter. The list covers coding for matrix factorization algorithms in Python, designing apps that optimize for sequential dual screen usage, preventing technical debt, and understanding the complexities and limitations involved in building apps for low-income American families.
2015

What human-centered design can do for international development
Cross-posted with Creative Associates International. Written by Gina Assaf (Creative Associates International) and Tania Lee (Caktus Group). Image courtesy of Creative Associates International.