JIRA

In 2018, we published 44 posts on our blog, including technical how-to’s, a series on UX research methods, web development best practices, and tips for project management. Among all those posts, 18 rose to the top of the popularity list in 2018.

Have you ever created a filter in JIRA full of project names and returned to edit it, only to find all the project names replaced by five-digit numbers with no context? The trial and error approach (deleting and restoring numbers one by one until the project you wanted to remove no longer appears in the filter results) is painful. So, how do you find the ID for a project?

In May 2017, Atlassian rolled out the new Atlassian ID feature, which gives Atlassian product users a central Atlassian account that holds their user details. When this change occurred, our integration with G Suite combined with the Atlassian ID feature to result in some users with strange display names in JIRA, which I (as the JIRA admin) can’t fix since users now control their own profile. However, they don’t control their profile through JIRA. So, how does one change the names that display in JIRA for their users? (Hint: you can’t do it through User Management.)

At Caktus, each team works on multiple client-service projects at once, and it’s sometimes challenging to adapt different clients’ various tools and workflows into a single Scrum team’s process.